Digital Transformation Services

Unicorn’s Digital Transformation Services are designed to revolutionize your business processes through digital and emerging technologies that address current business challenges and future opportunities. We integrate Internet of Things (IoT), Artificial Intelligence (AI), Cloud Computing, Application Modernization, Collaboration platforms, and Big Data analytics to create comprehensive transformation solutions.

We empower organizations—from startups and emerging businesses to industry leaders—to gain competitive edge in the digital economy by intelligently integrating people, processes, and technology. Our Digital Transformation Services identify gaps in your business strategy and recommend optimal technologies to drive digital disruption and sustainable growth.

Digital Transformation Strategy and Framework

Comprehensive Assessment and Gap Analysis

Current State Evaluation:

  • Digital Maturity Assessment: Evaluation of current digital capabilities and readiness
  • Process Analysis: Detailed examination of existing business processes and workflows
  • Technology Audit: Assessment of current technology stack and infrastructure
  • Cultural Assessment: Organizational readiness and change management requirements
  • Competitive Analysis: Market positioning and digital competitive landscape review

Future State Visioning:

  • Digital Strategy Development: Comprehensive roadmap aligned with business objectives
  • Technology Selection: Optimal technology stack recommendation and architecture
  • Implementation Planning: Phased approach with clear milestones and success criteria
  • Change Management Strategy: Organizational transformation and adoption planning
  • Measurement Framework: KPIs and success metrics definition and tracking

Core Digital Transformation Solutions

Analytics and Data Intelligence

Enterprise Data Transformation: We help transform your enterprise data into a strategic asset through domain-enabled analytics that provide actionable insights for risk mitigation and growth acceleration.

Advanced Analytics Capabilities:

  • Big Data Processing: Hadoop, Spark, and cloud-native big data platforms
  • Real-Time Analytics: Stream processing for immediate insights and decision-making
  • Predictive Modeling: Machine learning algorithms for forecasting and optimization
  • Data Visualization: Interactive dashboards and executive reporting solutions
  • Self-Service Analytics: Empowering business users with self-service BI tools

Business Intelligence Solutions:

  • Data Warehousing: Scalable data architecture for enterprise analytics
  • ETL/ELT Processes: Automated data integration and transformation pipelines
  • Master Data Management: Unified data governance and quality management
  • Regulatory Reporting: Automated compliance and regulatory reporting solutions
  • Performance Management: KPI tracking and business performance monitoring

Artificial Intelligence and Machine Learning

AI-Driven Business Optimization: Our AI and ML services help precisely define customer preferences and needs, creating accurate personas that guide digital transformation projects from inception to completion.

AI Implementation Areas:

  • Customer Analytics: Customer behavior analysis and personalization engines
  • Predictive Maintenance: IoT-integrated maintenance optimization for manufacturing
  • Fraud Detection: Real-time fraud prevention for financial services
  • Process Automation: Intelligent document processing and workflow automation
  • Chatbots and Virtual Assistants: AI-powered customer service and support

Machine Learning Platforms:

  • Azure Machine Learning: Cloud-based ML model development and deployment
  • TensorFlow/PyTorch: Custom ML model development and training
  • Cognitive Services: Pre-built AI capabilities for vision, speech, and language
  • AutoML Solutions: Automated machine learning model development
  • MLOps Implementation: Production ML lifecycle management and monitoring

Automation and Process Optimization

Comprehensive Automation Strategy: Leverage our expertise in Business Process Management (BPM) and Robotic Process Automation (RPA) to gain competitive advantage through operational automation and enhanced customer experience.

RPA Implementation:

  • Process Discovery: Identification of automation opportunities and ROI analysis
  • Bot Development: Custom automation bot creation and deployment
  • Intelligent Automation: AI-enhanced RPA for complex decision-making processes
  • Exception Handling: Robust error handling and human escalation procedures
  • Performance Monitoring: Automation performance tracking and optimization

BPM Solutions:

  • Process Modeling: Business process documentation and optimization
  • Workflow Automation: End-to-end process automation and orchestration
  • Case Management: Complex case handling with dynamic workflow capabilities
  • Integration Hub: Centralized integration platform for system connectivity
  • Process Analytics: Performance measurement and continuous improvement

Digital Workstation and Collaboration

Integrated Technology Framework: Our proprietary digital workspace provides centralized management of enterprise applications, data, and endpoints, enabling employees to collaborate and work from anywhere, anytime.

Modern Workplace Solutions:

  • Microsoft 365 Integration: Complete productivity suite implementation and optimization
  • SharePoint Modernization: Collaborative platforms and knowledge management systems
  • Teams Implementation: Communication and collaboration platform deployment
  • Power Platform: Low-code/no-code application development and automation
  • Mobile Workplace: Mobile device management and secure remote access

Collaboration Enhancement:

  • Document Collaboration: Real-time co-authoring and version control systems
  • Video Conferencing: Enterprise-grade communication and meeting solutions
  • Project Management: Collaborative project tracking and resource management
  • Knowledge Management: Centralized knowledge base and expertise sharing
  • Virtual Desktop: Secure, scalable virtual desktop infrastructure

Content Management and Knowledge Systems

Workforce Transformation: Transform your workforce into knowledge workers by connecting them through central collaboration and knowledge portals built on SharePoint and Teams with enhanced visibility and transparency.

Content Management Solutions:

  • SharePoint Modernization: Modern intranet and collaboration platform development
  • Document Management: Comprehensive document lifecycle management systems
  • Records Management: Regulatory compliance and retention policy automation
  • Search and Discovery: Intelligent content discovery and knowledge mining
  • Content Migration: Legacy system content migration and transformation

Industry-Specific Digital Transformation

Financial Services Transformation

Banking and Finance Innovation:

  • Digital Banking Platforms: Core banking modernization and digital channel development
  • Open Banking APIs: PSD2 compliance and third-party integration capabilities
  • RegTech Solutions: Automated compliance and risk management systems
  • Customer Analytics: 360-degree customer view and personalized services
  • Blockchain Integration: Secure transaction processing and smart contracts

Healthcare Digital Innovation

Healthcare Technology Solutions:

  • Electronic Health Records: Comprehensive EHR system implementation and integration
  • Telemedicine Platforms: Remote healthcare delivery and patient engagement
  • Medical IoT: Connected medical devices and remote patient monitoring
  • Health Analytics: Population health insights and predictive healthcare
  • Compliance Automation: Healthcare regulatory compliance and reporting

Manufacturing Industry 4.0

Smart Manufacturing Solutions:

  • IoT Integration: Connected manufacturing equipment and sensor networks
  • Predictive Maintenance: AI-powered equipment maintenance optimization
  • Supply Chain Optimization: End-to-end supply chain visibility and automation
  • Quality Management: Automated quality control and assurance systems
  • Digital Twin Technology: Virtual manufacturing environment simulation

Retail and E-commerce

Omnichannel Retail Transformation:

  • E-commerce Platforms: Modern, scalable online retail solutions
  • Inventory Management: Real-time inventory tracking and optimization
  • Customer Experience: Personalized shopping experiences and recommendations
  • Mobile Commerce: Native mobile applications and progressive web apps
  • Analytics and Insights: Customer behavior analysis and business intelligence

Technology Implementation Framework

Cloud-First Architecture

Comprehensive Cloud Strategy:

  • Cloud Migration Planning: Workload assessment and migration strategy development
  • Hybrid Cloud Integration: Seamless integration between cloud and on-premises systems
  • Cloud-Native Development: Microservices architecture and containerization
  • Multi-Cloud Strategy: Optimal cloud provider selection and workload distribution
  • Cloud Security: Zero-trust architecture and cloud-native security controls

Application Modernization

Legacy System Transformation:

  • Application Assessment: Current application portfolio analysis and modernization planning
  • Microservices Architecture: Monolithic application decomposition and modernization
  • API-First Development: Modern integration architecture and API management
  • DevOps Implementation: Continuous integration and deployment pipelines
  • Container Orchestration: Kubernetes and container management platforms

Digital Transformation Measuring and Monitoring

Transformation KPIs and Metrics

Business Transformation Indicators:

  • Operational Efficiency: Process automation and productivity improvements
  • Customer Experience: Digital engagement and satisfaction metrics
  • Revenue Growth: Digital channel revenue and market expansion
  • Cost Optimization: Operational cost reduction and resource optimization
  • Innovation Metrics: New product development and time-to-market improvements

Continuous Improvement Framework

Ongoing Optimization:

  • Performance Monitoring: Real-time system and business performance tracking
  • User Feedback Integration: Continuous user input collection and analysis
  • Technology Evolution: Emerging technology evaluation and adoption planning
  • Process Refinement: Ongoing process optimization and enhancement
  • Change Management: Organizational change tracking and adaptation support

Partnership and Ecosystem Integration

Technology Partner Network

Strategic Technology Alliances:

  • Microsoft: Gold Partner with advanced specializations in digital transformation
  • Amazon Web Services: Advanced consulting partner for cloud transformation
  • Google Cloud: Partner for AI/ML and analytics solutions
  • SAP: Certified partner for enterprise transformation solutions
  • Adobe: Partner for digital experience and customer engagement platforms

Innovation Ecosystem

Emerging Technology Integration:

  • IoT Platform Partners: Industrial IoT and smart device integration specialists
  • AI/ML Vendors: Specialized artificial intelligence and machine learning providers
  • Blockchain Networks: Distributed ledger technology and smart contract platforms
  • Edge Computing: Distributed computing and real-time processing capabilities
  • 5G Integration: Next-generation connectivity and mobile edge computing